The Voice First Reading List

Balentine, Bruce; Morgan, David P., How to Build a Speech Recognition Application: A Style Guide for Telephony Dialogues, Enterprise Integration Group, 1999

Balentine, Bruce, It’s Better to be a Good Machine than a Bad Person: Speech Recognition and Other Exotic User Interfaces at the Twilight of the Jetsonian Age, ICMI Press, 2007

Boorstein, Jon, The Hollywood Eye: What Makes Movies Work, Perennial, 1992

Bouzid, Ahmed, “Why VUI Design is Harder than GUI Design,” in VUI Visions (pp. 17-21),  (ed.) William Meisel, TMA Associates, 2006

Bouzid, Ahmed and Ma, Weiye, Don’t Make Me Tap: A Common Sense Approach to Voice Usability, Dakota Press, 2013

Bouzid, Ahmed and Ma, Weiye, The Elements of VUI Style, Dakota Press, 2012

Boyce, Susan J., “Natural spoken dialogue systems for telephony applications,” Communications of the ACM, 43(9): 29-34, 2000

Brown, C. Marlin, Human-computer interface design guidelines, Ablex Publishing, 1988

Brown, Penelope, Levinson, Stephen C., Politeness: Some Universals in Language Usage, Cambridge University Press, 1987

Coates, Del, Watches Tell More Than Time: Product Design, Information, and the Quest for Elegance, McGraw-Hill, 2002

Cohen, Michael H; Giangola, James P.; and Balogh, Jennifer, Voice User Interface Design, Addison-Wesley, 2004

Csikszentmihalyi, Mihaly, The Meaning of Things: Domestic Symbols and the Self, Cambridge University Press, 1981

Csikszentmihalyi, Mihaly, Flow: The Psychology of Optimal Experience, Harper Perennial Modern Classics, 2008

Eyal, Nir, Hoover, Ryan, Hooked: How to Build Habit-Forming Products, Portfolio / Penguin, 2014

Davis, Wayne, Implicature: Intention, Convention, and Principle in the Failure of Gricean Theory, Cambridge University Press, 1998

Graham, Marcus G., Voice Branding in America: How to Make your Automated Voices Consistent with your Brand, Vivid Voices, Inc., 2005

Grice, Paul, “Logic and Conversation,” in The Logic of Grammar, D. Davidson and G. Harman (eds), Encino, CA: Dickenson, 64-75, 1975

Harris, Randy Allen, Voice Interaction Design, Morgan Kaufmann Publishers, 2005

Johnson, Jeff, Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules, Morgan Kaufmann, 2010

Jordan, Patrick W., Designing Pleasurable Products, CRC Press, 2002

Kinneavy, James L., A theory of Discourse: The Aims of Discourse, The University of Texas, Austin, 1971

Kotelly, Blade, The Art and Business of Speech Recognition: Creating the Noble Voice, Addison-Wesley, 2003

Krishna, Golden, The Best Interface Is No Interface: The simple path to brilliant technology, New Riders, 2015

Krug, Steve, Don’t Make me Think: A Common Sense Approach to Web Usability, New Riders Publishing, Berkeley, California, 2006

Ma, Weiye, Connectionist Vector Quantization in Automatic Speech Recognition, Katholieke Universiteit Leuven, 1999

Mehl, Matthias R., Vazire, Simine, Ramírez-Esparza, Nairán, Slatcher, Richard B., Pennebaker, James W., “Are Women Really More Talkative Than Men?” Science, July 2007, Vol. 317 no. 5834, p. 82

Meisel, William, VUI Visions: Expert Views on Effective Voice User Interface Design, TMA Associates, 2006

Nass, Clifford, Yen, Corina, The Man Who Lied to His Laptop, CURRENT, 2010

Nass, Clifford, Brave, Scott, Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship, The MIT Press, 2007

Nass, Clifford, “Sweet Talking Your Computer: Why people treat devices like humans; saying nice things to a machine to protect its ‘feelings’,” The Wall Street Journal, August 28, 2010

Norman, Don, The Design of Everyday Things, Basic Books, 2002

Norman, Don, Emotional Design: Why We Love (or Hate) Everyday Things, Basic Books, 2005

Norman, Don, The Design of Future Things, Basic Books, 2009

Pearl, Cathy, Designing Voice User Interfaces: Principles of Conversational Experiences, O’Reilly Media, 2016

Pentland, Alex, Social Physics: How Social Networks Can Make us Smarter, Penguin, 2014

Reeves, Byron, Nass, Clifford, The Media Equation, CSLI Publications, 1996

Schiffrin, Deborah, Discourse Markers, Cambridge University Press, Cambridge, UK, 1987

Schiffrin, Deborah, Approaches to Discourse, Blackwell Publishers, 1998

Searle, John, Speech Acts: An Essay in the Philosophy of Language, Cambridge University Press, 1969

Shevat, Amir, Designing Bots: Creating Conversational Experiences, O’Reilly Media, 2017

Wilson, T. P. and Zimmerman, D. H., “The structure of silence between turns in two-party conversation,” Discourse Processes, 9, 375-390, 1984


The above list is a work in progress.  Please feel free to pitch in below.